Price Drop Refund

Get refunded if price drops after you book!

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Need help with your booking?

Manage your booking from your account

View your bookings, download your tickets and boarding passes, or contact Vola’s customer support team.

Download boarding passes

Get your boarding pass quickly and keep all your travel documents in one place.

Contact customer support

Need help with your trip? Log in to reach our support team faster.

Manage your travel extras

Manage your check-in, baggage, seats, and protection services directly from your account.

FAQ

How can I manage my booking online?
How do I contact customer support?
I can’t find my booking in my account. Why?
Do I need to contact support for every request?
I can’t log in to my Vola account. What should I do?

Visit us in all our offices from Romania!

Henri Coanda International Airport, Otopeni

(vis-a-vis check-in 37-39)

Monday – Sunday: 06:00 - 19:00

George Enescu International Airport, Bacău

(inside the airport)

Monday – Sunday: 09:00 - 20:00

Avram Iancu International Airport, Cluj

(inside the airport, departure terminal)

Monday – Sunday: 06:00 - 18:00

Traian Vuia International Airport, Timișoara

(inside the airport)

Monday – Sunday: 06:00 - 18:00